What is the check-in and check-out policy at Maroma, A Belmond Hotel, Riviera Maya?
Check-in is from 15:00 and check-out is by 12:00.
75 photos
Maroma, A Belmond Hotel, Riviera Maya, Punta Maroma
725US$
Book with us and save
up to 10%
compared to Booking.com
Key details
About Resort
Carret. Fed. 307 Km. 51,
Punta Maroma,
Mexico,
77710,
Quintana Roo
- Close to the beach
Perfect
9.8
9.5
4.9
4.7
Loved by guests
"The newly remodeled Belmond Maroma is the best of the best in the entire Cancun / Playa del Carmen area."
"What sets Maroma apart from any hotel we've ever stayed in is the staff."
"The beach is excellent (when there is no seaweed), plus food, service, resort are all world class."
Maroma, A Belmond Hotel, Riviera Maya, rated 9.7/10 on Booking.com, features a
Rooms & Amenities
The beautifully designed rooms at Maroma offer
Dining & Culinary Experiences
Dining options include
Leisure & Wellness
Maroma's leisure facilities consist of
Local Area & Activities
The hotel organizes immersive experiences exploring local culture and nature. Nearby attractions include
Must-do experiences
- Visit the nearby Tulum Ruins for breathtaking ocean views.
- Try the delicious cochinita pibil at a local taqueria.
- Explore the vibrant Punta Maroma beach for snorkeling adventures.
- Don't miss the Akumal Lagoon for swimming with turtles.
- Shop for handmade crafts at the Playa del Carmen market.
View all
Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Ocean View Room
2 persons
28 m²
1 King-size bed
Ocean view
Heating
Balcony
room details
Junior Suite Garden View
2 persons
50 m²
1 King-size bed
Garden view
Heating
Bathtub
room details
Suite Garden View
2 persons
69 m²
1 King-size bed
Garden view
Heating
Bathtub
room details
Suite Sea View
2 persons
59 m²
1 King-size bed
Sea view
Heating
Bathtub
room details
Show all roomsLess
Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Free Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Allergy-free rooms
- Currency exchange
- Hairdresser
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Diving
- Table tennis
- Sports trainer
Services
- Airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Board games
- Children's menu
Spa & Leisure
- Swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Make up services
Room features
- Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
- Rollaway beds
Bathroom
- Separate tub and shower
- Free toiletries
- Bathroom telephone
Media
- CD player
- AM/FM alarm clock
Show more
Dining Onsite
At Maroma, A Belmond Hotel, Riviera Maya, guests can indulge in a delightful array of dining options that celebrate authentic Mexican cuisine and international flavors. Each venue offers a unique ambiance, inviting families and couples alike to savor culinary creations paired with stunning settings.
Casa Mayor
Mexican
Ambiance
Family-friendly and traditional dining space featuring hand-crafted Mexican chinaware.
Key Offerings
Start each day with a complimentary a la carte breakfast and continue with a vibrant menu suitable for vegetarians, vegans, and those with gluten or dairy sensitivities. A highlight includes tableside preparation for an engaging dining experience.
Reservation
No
07:00 - 23:00 daily
Freddys Bar
International
Ambiance
Casual and family-friendly bar setting perfect for relaxed social gatherings.
Key Offerings
Enjoy refreshing cocktails during a lively cocktail hour or indulge in a diverse menu that caters to various dietary preferences. It's an ideal spot for laid-back lunches and dinners.
Reservation
No
09:00 - 23:00 daily
Signature Restaurant
Mexican
Ambiance
A traditional, intimate dining experience with a focus on authentic Mexican flavors.
Key Offerings
Dine under the stars with an exquisite three-course dinner on the beach, featuring a complimentary bottle of house wine. This setting promises a romantic atmosphere for evening meals.
Reservation
Yes
18:00 - 23:00 daily
Location
Carret. Fed. 307 Km. 51,
Punta Maroma,
Mexico,
77710,
Quintana Roo
Map view
Carret. Fed. 307 Km. 51,
Punta Maroma,
Mexico,
77710,
Quintana Roo
City landmarks
Landmark
Dolphin Discovery Playa del Carmen Maroma
2.2
km
Harbour
Punta Maroma
3.0
km
Beach
Playa Maroma
2.1
km
Golf Course
Golf Club
2.1
km
Landmark
Galaxy
2.1
km
Landmark
Wedding chappel
2.3
km
Amusement Park
Mayan Water Complex
2.8
km
Landmark
Playa Paraiso Golf Course
2.8
km
Golf Course
El Manglar Golf Course
3.0
km
Landmark
Teatro Vidanta
3.1
km
Landmark
Maroma Beach
3.2
km
Landmark
Cirque du Soleil
3.3
km
Landmark
Chapel
3.7
km
Landmark
El Palenque Theater
3.7
km
Landmark
Playa del Secreto Property Owners Assocation
4.6
km
Beach
Playa del Secreto
4.9
km
Nearby
Paradise Beach
50 m
Restaurants
El Restaurante
390 m
El Restaurante Carretera Cancun-Tulum Km 51 Belmond Maroma Resort & Spa
Explore Punta Maroma
Activities Near Maroma
Punta Maroma
10-minute drive
An idyllic beach spot with clear waters and beautiful scenery, excellent for relaxation and photography.
El Restaurante
5-minute walk
Offers local Mexican cuisine in a casual setting. Signature dishes include fresh ceviche and tacos.
Getting around
Reviews and Ratings
Feedback from previous guests about their experience.
94%
loved the resort and would return for another relaxing stay
Stunning beach
Attentive staff
Overly attentive
High costs for extras
9.4/10
Perfect
Rooms
9.8
Location
9.6
Service
10.0
Dining
9.2
Naomi
United Kingdom,
December
2024
9.6/10
I couldn't wait to experience this resort after its reopening, and it truly did not disappoint! The rooms are beautifully designed with an amazing view of the beach and pool, providing a perfect escape. The service is exceptional, with staff members addressing us by name and attending to our every need. The beach area is clean and serene-perfect for relaxation. However, the dining choices could use some enhancement as not all meals met our expectations. Overall, the value for money was quite high considering the luxurious experience.
Rooms
10.0
We stayed in an ocean front junior suite that featured two balconies, one with a stunning view of the beach and the other overlooking the gorgeous garden pool. The decor, including custom hand-painted tiles and colorful throw pillows, made our stay comfortable and memorable.
Service
10.0
The service here is really exceptional! From the moment we walked in, the staff took care of everything for us, quickly processing our check-in and showing us around the beautiful grounds.
Location
10.0
Located right on the beach, the setting is incredibly picturesque. The area is lush and well-manicured, which only adds to the peaceful and relaxing atmosphere.
Dining
8.0
Dining was a memorable experience with a variety of delicious offerings. While some meals blew us away, others fell a bit short of our expectations, particularly at one of the restaurants.
Facilities
10.0
The resort boasts fantastic amenities including multiple swimming pools, a full-service spa, and a 24-hour gym. The spa experience was particularly outstanding.
Juliet
United Kingdom,
December
2024
9.0/10
My experience at Belmond Maroma was simply unforgettable. The serene beach location, coupled with immaculate gardens and attentive staff, truly made my stay exceptional. While the dining options were exquisite, I found them to be on the pricier side, which might be a consideration for some. Overall, it was a relaxing getaway, perfect for unwinding and enjoying a quiet retreat.
Rooms
9.0
The rooms had a charming rustic Mexican style, which was a delightful touch. They were clean and comfortable, making it a cozy space to relax. I especially loved waking up to views of the lush gardens.
Service
10.0
The service at Belmond Maroma was outstanding. The staff went above and beyond to ensure all our needs were met, from arranging private sessions to providing personal touches that made our stay feel special.
Location
9.0
The resort is tucked away on a gorgeous white sand beach, surrounded by lush jungle, which creates a perfect atmosphere for relaxation. It felt like a private paradise, though getting to nearby attractions requires a bit of travel.
Dining
8.0
Dining was a highlight, with delicious meals prepared fresh daily. However, the prices were significantly high, making dining here more of a special occasion rather than an everyday choice.
Facilities
9.0
The resort facilities were impressive, including a well-equipped gym and a beautiful spa nestled in the gardens, which added a touch of luxury to our stay.
Alex
United Kingdom,
December
2024
9.8/10
The hotel is an exceptional retreat with a strong emphasis on solitude and personal service. The attentive staff made us feel like family, and the delicious food and beautiful surroundings offered a truly magical experience. While the beach was affected by algae growth, the stunning pools and top-notch amenities more than compensated. Overall, it's a hidden gem worth visiting.
Rooms
10.0
The rooms are incredibly clean, beautifully decorated, and well-equipped, offering splendid views and privacy. The large King bed and plunge pool were amazing.
Service
10.0
The service was outstanding, with staff remembering our preferences and consistently exceeding our expectations. They even sang Happy Birthday to my husband at breakfast, which was such a lovely surprise.
Location
9.0
The property is surrounded by breathtaking natural beauty and wildlife, making it feel serene and private. The beach has its challenges with algae, but the pools more than make up for it.
Dining
10.0
Dining was a highlight, with amazing options at all restaurants and tailored experiences that satisfied every craving. The breakfast, especially the French toast, was unforgettable.
Facilities
10.0
The facilities were top-notch, including three fantastic swimming pools, a full-service spa, and a well-equipped gym to cater to all needs.
Alistair
United Kingdom,
October
2024
9.6/10
I had an incredible stay at Belmond Maroma! The hotel is beautifully designed and located right on a stunning beach, making it a great getaway. The service was outstanding, with staff always anticipating my needs, though the spa was a bit underwhelming during my visit. Overall, the high price is justified by the luxurious experience and attention to detail.
Rooms
10.0
I stayed in an oceanfront junior suite that was spacious and beautifully designed with a divine balcony overlooking the beach. The custom features like hand-painted tiles and colorful throw pillows added a lovely touch.
Service
10.0
The service was exceptional, with staff always ready to assist, from the beach service to room details. They truly made me feel cared for throughout my stay.
Location
10.0
The hotel is situated right on the beach, offering gorgeous views and a peaceful atmosphere. It was fantastic to relax by the ocean and enjoy the beautiful surroundings.
Dining
10.0
Dining was a highlight, with delicious meals customized by Chef Daniel and an array of Mexican dishes that were both fresh and flavorful. The culinary experience was truly memorable.
Facilities
8.0
The facilities were impressive, with a pristine beach and a gorgeous spa, even though it felt a bit unfinished. I enjoyed my treatments but hope the final touches will enhance the experience.
Scarlett
United Kingdom,
September
2024
9.8/10
I just got back from an amazing eight-day stay at this resort, and I can't rave enough about it! The space is stunning, with beautiful beach access and charming decor throughout the property. The staff truly makes the experience exceptional with their attentive service. However, at times, the level of attention felt a bit much, which might not be ideal for everyone. Overall, I can't wait to return and enjoy this paradise again.
Rooms
10.0
Our room was beautifully decorated with local artifacts and had spectacular ocean views. It was spacious enough for our needs and boasted a lovely terrace with lounge chairs.
Service
10.0
The service was truly first class. Every staff member greeted us with warmth and went out of their way to make our stay enjoyable. From assistance during meals to help with upgrades, I felt taken care of throughout.
Location
10.0
The location of the resort is breathtaking! Nestled right on a beautiful stretch of beach with crystal clear waters, it's the perfect getaway spot.
Dining
10.0
Dining was a delight with a variety of delicious options that tempted us to stay in rather than explore local cuisine. We enjoyed incredible meals at both restaurants with authentic flavors that were hard to resist.
Facilities
9.0
The resort's facilities were well-kept and offered everything we needed, from pools to spa treatments. Overall, the amenities added a touch of luxury to our stay.
Stunning beach
Overly attentive
Want to see exclusive early booking offers?
Access special rates now and plan your next wellness retreat!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
A continental breakfast is served at affordable prices.
Pets
Pets are allowed on request.
Languages
English, Spanish, Italian, Portuguese
Year renovated:
2011
Number of rooms:
72
Former name
Maroma Resort and Spa by Orient-Express
FAQs
About Maroma, A Belmond Hotel, Riviera Maya
Is there a swimming pool at Maroma, A Belmond Hotel, Riviera Maya?
The hotel features three outdoor freshwater swimming pools, including one exclusively for adults.
What are the dining options available at Maroma, A Belmond Hotel, Riviera Maya?
There are two on-site restaurants: Casa Mayor serves Mexican cuisine, and El Restaurante offers regional fare.
How far is Maroma, A Belmond Hotel, Riviera Maya from Aeropuerto de Playa del Carmen?
The hotel is located approximately 30 km from Aeropuerto de Playa del Carmen.
Does Maroma, A Belmond Hotel, Riviera Maya offer beach access?
Yes, the hotel has direct access to a private beach.
What activities can guests enjoy at Maroma, A Belmond Hotel, Riviera Maya?
Guests can partake in cooking classes, table tennis, and water sports facilities on-site.
What wellness facilities are available at Maroma, A Belmond Hotel, Riviera Maya?
The hotel features the Maroma Spa by Guerlain, which offers a variety of treatments including massages and beauty services.
Is parking available at Maroma, A Belmond Hotel, Riviera Maya?
Private parking is available on-site for free, with no reservation necessary.
What room amenities are provided in accommodations at Maroma, A Belmond Hotel, Riviera Maya?
Rooms include air conditioning, Wi-Fi, tea and coffee-making facilities, and views of the beach.
What is the distance to nearby attractions from Maroma, A Belmond Hotel, Riviera Maya?
The hotel is located approximately 3 km from the vibrant nightlife of Playa del Carmen and 54 km from the ancient Mayan ruins of Tulum.
Does Maroma, A Belmond Hotel, Riviera Maya provide airport transfer services?
The hotel offers a complimentary airport shuttle service as well as paid options for airport pickup and drop-off.
Are there any business services available at Maroma, A Belmond Hotel, Riviera Maya?
The hotel provides a business centre and offers express check-in and check-out services.
What language do the staff at Maroma, A Belmond Hotel, Riviera Maya speak?
The staff are multilingual, primarily speaking English and Spanish.
Next best alternative
Consider them for your next trip.
Blue Diamond Luxury Boutique (Adults Only)El Marlyn Azul, Mexico
339 USD/night
Suites At Mayan Palace Vidanta Resort Riviera MayaPlaya Paraiso, Mexico
333 USD/night
Iberostar Waves Paraiso Del MarPlaya Paraiso, Mexico
228 USD/night
Iberostar Selection Riviera CancunPuerto Morelos, Mexico
1 review
165 USD/night
Hotel EsenciaXpu Ha, Mexico
5 799 USD/night
Sls CancunCancun, Mexico
229 USD/night
Ocean Spa HotelCancun, Mexico
171 USD/night
El Cozumeleno Beach ResortCozumel, Mexico
120 USD/night
The Grand Oasis CancunCancun, Mexico
1 review
199 USD/night
Hyatt Zilara Riviera Maya Adults Only All-InclusiveLafitte, Mexico
259 USD/night
Le Blanc Spa Resort Cancun - Adults Only - All-InclusiveCancun, Mexico
1 156 USD/night
Grand Fiesta Americana Coral Beach CancunCancun, Mexico
422 USD/night
Popular hotels all over the world
Find your perfect hotel stay today
Jm Marvel Hotel & SpaHanoi, Vietnam
Located in the heart of Hanoi Old Quarter, Cloud Sky Bar with panoramic city views
View hotel
Munduk Moding PlantationMunduk (Bali), Indonesia
Award-winning infinity pools, Working coffee plantation setting
View hotel
1 review
Hotel Hyde Bodrum (adults Only)
Adults Only resort, Private beach access
Haian Beach Hotel & Spa
Rooftop infinity pool with ocean views, Cá Gỗ Vietnamese Restaurant on-site
Hotel Elite World Grand Istanbul Kuecuekyali
500 m to Hilltown Shopping Centre, Indoor swimming pool
Hotel Pickalbatros Blu Spa Resort - Adults Friendly 16 Years Plus- Ultra All-Inclusive Hurghada
3 km from Hurghada International Airport, 600 m from Albatros White Beach
Rushmore Plaza Hotel Rapid City
32 km from City Center, On-site Gold Bison Grill restaurant
Nicollet Island Inn
Historic Nicollet Island Inn, Award-winning fine dining
Need more options?
Check Top hotels near Maroma, A Belmond Hotel, Riviera Maya
Mobile-only price
Secrets Maroma Beach Riviera Cancun - Adults Only Punta Maroma
509m from property
USD 390USD 351
per night
Mobile-only price
Chable Maroma Hotel Punta Maroma
1349m from property
USD 1080USD 972
per night
Mobile-only price
El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only Punta Maroma
2329m from property
USD 90USD 81
per night
